In an emergency you should of course always dial 999.

When to call 999

You should always call 999 if:

• you or someone else is in immediate danger
• if the crime is in progress
• you need police help immediately.

This could include:

• someone using violence or threatening violence
• if there is a danger to life
• serious damage is being or could be caused to a property
• a potential criminal has been disturbed or stopped
• a road traffic collision where someone is hurt or a danger is being caused to other road users.

If the matter is not an emergency, dial 101.

To report non-emergency crimes, disorder or anti-social behaviour or to speak to your local police officers. 

• Tel: 101 (general 24/7 number). People who are deaf, hard of hearing or speech impaired can textphone 18001 101 or mini-com 01473 611160.
• Email: IpswichEast.SNT@suffolk.pnn.police.uk
• or complete an online form at: https://www.suffolk.police.uk/your-area/contact-your-snt

Please DO NOT RING 101 for noise nuisance, lost dogs, abandoned vehicles, fly tipping and littering, road problem (traffic lights not working, roadworks, debris in the road), mis-selling, litter/dog fouling, fraud and untaxed vehicles

Guidance for these issues can be found at: https://www.suffolk.police.uk/contact-us/101