Buses / Community Transport

If you have any issues with the buses or community transport please contact the Town Council Public Transport Liaison Officer (PTLO), Sue Hall, via the

or email:

To report a problem with buses to the County Council visit the Suffolk Onboard website:

NB In the first instance complaints should be directed towards the operator of the service concerned.

You should telephone or write to the office of the bus service operator concerned as soon as possible after the incident. Please remember that any situation will have to be investigated and the operator may need to ring you back.

To report a problem with First Bus Norfolk and Suffolk contact:

To report a problem with Ipswich Buses contact:

To report a problem with Ipswich Park & Ride contact:


Last update on Tuesday 26 Feb 2019 by Alan Comber.

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