Coronavirus Emergency - Help, Support and Volunteering in Kesgrave

Kesgrave Emergency Support

Kesgrave Community Helplines

For help with shopping and pharmacy collections, please phone: ClIr Debbie McCallum's Kesgrave Community Helpline on 01473 622045 or 07757 809709.

or complete the 'get assistance' form on the Kesgrave Assist website. NB It will typically take a day to get a response, as each day all forms are analysed at the same time to make best use of our volunteers.

If you would like to volunteer to support those self-isolating please either ring Cllr Debbie McCallum's Kesgrave Community Helpline on 01473 622045 or 07757 809709 or complete the 'volunteer' form on the Kesgrave Assist website. Again it may take a day or so to get a reply.

You can also contact the Town Council for information and support on 01473 625 179 or email . NB The office is currently not manned but the phone system and emails will be checked as often as possible.

Kesgrave Community Online Support

Facebook group 'Kesgrave Emergency Support COVID 19' has been set up for the residents of Kesgrave, it is for help and support during the COVID-19 Virus outbreak.

They will be posting information of where you can get support, help with emergency supplies and if you are feeling lonely or worried, telephone support. This group will be purely information, commenting will be turned off. NB You will need to have a facebook account and apply to join to gain access to this group.

If you want to ask general Kesgrave questions, then please do that on the 'Kesgrave Community Facebook Group'. NB again you will need to have a facebook account and apply to join to gain access to this group.

There is also a Town Council News webpage that provides support information as well.

UK Gov

UK Goverment Advice


All Saints Church

ALL Saints Kesgrave Support Line

Do you fancy a chat with a friendly voice? Are you upset or worried?

At times like these we need each other.


If you are 18 or over please contact:  
10am - 7pm  
Helen W (Monday and Saturday) 07825 004 585
Robin (Thurs, Friday, Sunday) 07443 924 285
  " 01473 623 388
Helen CF (Tuesday) 07889 907 615
Paul (Wednesday) 07938 861 643
8pm - 11pm  
Sally (Friday, Saturday, Sunday) 07807 984 589
or email:  
If you are under 18 please call our youth worker:  
10am -7pm  
Ollie 07484 254534


age UK

Age UK Suffolk Support Line

As an alternative, if you are or know of any older people in your community, please reassure them that there is support available to them, and we would encourage people to call our Information & Advice line on 01473 351234 if they need any help.

They are currently  receiving a higher than usual volume of calls but are managing to get back to people on any concerns and are available daily from 9am-1pm based in Suffolk (after 1pm calls are answered by the national Age UK helpline team).

If people need assistance with shopping or prescription collection, they can contact our Home Help team on 01473 357070.

If you would like to stay in touch with Tracey Evans, a Fundraising assistant or one of the team at Age UK Suffolk via a weekly call during this time or when we are all to be isolated from each other, then contact her on (01473) 298683 – a call and a chat can make a huge difference.

A copy of their service guide is attached below.

Five ways to Wellbeing

Take care of yourselves each and every day and follow Public Health Suffolk’s five ways to wellbeing to improve your physical and mental health while we stay at home.

  • Connect with others - Take time to call a friend or family member. It’s important to stay in touch with others however you do it, and sometimes simply talking about how you feel can make a big difference.
  • Be active - It can improve your physical health, help manage stress and anxiety and generally make you feel better.
  • Learn - Take the opportunity to think about learning a new skill or pick up something you have enjoyed doing before. More classes and courses are also available online now than ever before.
  • Take notice - It’s all too easy to become immersed in the constant, and ever-changing media coverage surrounding coronavirus (COVID-19). Take a break from watching, listening or reading news stories and use the time for the things you enjoy. Techniques such as mindfulness can be helpful.
  • Give - Giving your time and energy to others is extremely important, never more so than now, and can pay dividends for your mental wellbeing. Whether it’s looking out for and helping a neighbour, or registering to volunteer to offer support in your community, there is plenty you can do.


Sue Ryder - Dementia Together - Virtual Support

We are still here offering ways to meet and get support. We are holding online meetings - Monday Lunch Chat, Well Bieng and Crafty Moments and Reminiscence Chat Wednesday and a Friday pub Quiz. The sessions are for anyone with dementia and the people supporting them.To join any of these virtual sessions contact Tori on VICTORIA.GREEN1@SUERYDERCARE.ORG and Tori can help with any questions you have about the online technology! We look forward to seeing you.


Home Education


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